AIDS is associated to a large extent to drug addiction, sexual
promiscuity, social and family conflicts and rootlessness. Patients
suffering from AIDS are usually shunned by the public. Fighting the
disease has been half the battle. The other half has been fighting the
social stigma attached to it. This is the reason why this disease, now
among the main causes of mortality in youth, often leads to
frustration and guilt feelings in patients. As a matter of fact, the
reluctance of HIV positive drug-addicts to be identified as such is
well known (Ezzy et al. 1988,
Heckman et al. 1988). In this respect,
Internet turns out to be an invaluable tool for these patients, due to
its anonymous character.
AIDS and Computer-based Services
Some projects have been worked out in order to improve the
communication with and between risk groups and at the same time offer
better attention and information. The common features to all of them
is the use of computer-based networks and/or Internet. Among them we
can mention Children's Hospital Los Angeles (CHLA) that provides an
integrated care model for youth with a high risk for human
immunodeficiency virus (HIV) infection. A key part of the model is to
provide health services within a general medical clinic for the youth
where participation in the clinic does not serve to identify an
adolescent to his or her peers in the waiting room as having HIV. The
project, in the last 2 years, has provided outreach to 8400 youths at
risk and has provided clinical services to 296 young men (16.6% HIV
positive) and 352 young women (9.1% HIV positive). Situated within the
Division of Adolescent Medicine at Children's Hospital Los Angeles,
the project consists of a general medical clinic along with
psychosocial services including case management, counseling, and
related ancillary services. Another key part of the model is to
provide extensive outreach within the community including contacts at
bars and social clubs where high-risk youth congregate, on the street,
and through the social networks of youth already identified as having
HIV who participate in the CHLA clinics. The program also has
developed a Computer-Assisted Adolescent Referral System (CAARS),
available on diskette and on the Internet, for the referral of the
teens to services in the Hollywood area
(Schneir et al. 1998).
The Chicago AIDS Outreach Project, which was supported by the National
Library of Medicine, is an effort to link the programs and services of
the Chicago Library of the Health Sciences at the University of
Illinois and the Midwest AIDS Training and Education Center with the
clinic services of community-based organizations in Chicago. The
project was designed to provide electronic access to AIDS-related
information for AIDS patients, the affected community, and their
caregivers. The project also provided Internet access, training and
continued access to library resources. The successful initiative
suggests a working model for outreach to health professionals in an
urban setting (Martin et al. 1997).
People suffering from AIDS are subject to frequent
hospitalizations. In some cases, they cannot go back home after being
hospitalized, due to the severity of the illness, family or sociologic
problems. This is the reason why some therapeutic flats are at their
disposal to make their medical follow-up easier after the hospital's
discharge. For this purpose, Kulik et al. (1997)
from CERIM, Faculty
of Medicine, University of Lille 2, France, included these flats in
the regional Telemedicine AIDS network to give these physicians free
access to computerized multimedia medical record of their patients and
to provide them with synchronous co-operation facilities.
Uninet, (http://www.uni-net.org)
the integrated telematic service network for virtual user communities also
join this type of enterprises. Even t hough there is not a definite
group of users suffering from this pathology, the channel #biomedicina
occasionally serves as a meeting point for patients of high risk
teens, therapists and caregivers. Unselfish collaboration from these
specialists in sharing medical information and offering emotional
support is invaluable.
Discussion groups on several medical specialties and data bases for
AIDS and other communicable diseases are operating since 1989
(Parsons
1989). Information about AIDS can be obtained through the phone, via
an internet service provider, mostly in English. In UniNet, aside from
the specific help mentioned above, a series of on-line talks,
conferences and debates have been carried out. Log files are available
through Internet at all times. Samples of these can be found in:
http://bio.hgy.es/biomed/logs/charlas/bm970325.log
http://bio.hgy.es/biomed/logs/charlas/bm970512b.log
http://bio.hgy.es/biomed/logs/debates/bm970410a.log
http://bio.hgy.es/biomed/logs/debates/bm970410b.log
These spontaneously-conceived activities have been done by therapists,
AIDS patients, ex-addicts, patients' relatives, psychologists, public
health specialists and others from countries such as Spain, Peru,
Switzerland, etc. It should be emphasized however that we do not deal
with prognosis or treatment areas, limiting ourselves to informative
and supportive issues. So far the working language has been Spanish.
This task is closely related to other well founded experiments in
nursing through computer networks. New technologies such as those may
provide mechanisms to relieve the burden on traditional services,
while opening new ways to meet the unique needs of home-based patients
in a timely and effective manner. The use of home-based computers to
support persons living with AIDS/ARC started in this decade
(Brennan
et al. 1991). Computer networks can enhance the nurses' ability to
intervene with clients experiencing clinical problems. For instance,
ComputerLink is a computer network designed to provide home-care
support to persons living with acquired immune deficiency syndrome
(AIDS) and AIDS-related complexes in the community. In the pilot
study, the authors demonstrate the feasibility of using home-based
computer networks to provide information, communication and decision
assistance to persons living with AIDS
(Ripich et al. 1992).
At the HIV Program of Palo Alto V.A. Medical Center, the people living
with AIDS (PLWA) and the caregivers of persons with AD were similar in
their adaptation to the computer network as a communication medium
with nurses. Nurses have historically intervened with groups, also
with a computer network with groups. Computer networks can enhance the
nursing ability to intervene with clients experiencing clinical
problems. The benefits of this technology to nurses are numerous: they
can access clients in an efficient yet supportive manner; they can
respond to multiple levels of need in multiple clients; and they can
attend to emotional as well as the more concrete needs of clients. The
benefits to clients are also numerous: they have the opportunity to be
supported in self-care efforts versus being in a more dependent role;
they can use the system at a time, frequency, and duration of their
choice; and they can engage in a normalization of their experiences
(Ripich et al. 1992).
The role of computer-based resources in health promotion and disease
prevention, particularly for college health, is developed by the
California College Health 2000 at San Diego State University in
California. This project is collaborating with the university's
student health center to develop a computer-based resource to provide
hypertext links to specific health information, helpful to health
promotion planners and consumers. The project's virtual resource
centers are organized around health topics and seek to encourage the
dissemination of health information to the broadest possible
constituency of college health professionals and are designed to
provide for continuous feedback and to evolve over time
(Fulop and Varzandeh, 1996).
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Internet and Drug Addiction Issues
The use of the Internet for addiction education, combining network
therapy with pharmacotherapy, is in an experimental stage at the
Division of Alcoholism and Drug Abuse of the Department of Psychiatry,
New York University Medical Center, New York
(Galanter et al. 1997). It
is essentially a course in addiction psychiatry for the Internet that
combines a psychosocial and a medication modality for alcoholism;
namely, network therapy and naltrexone. This result suggests the
feasibility of using the Internet as a vehicle for teaching in
addiction psychiatry, an area where needs for training are often
unmet. (Galanter el al. 1998).
The Internet is becoming a valuable
communications and information resource for the anti-tobacco movement,
(Miller and Wisniewski, 1996),
hallucinogenic plants (Micke, 1996) and others.
The Medical Informatics Group of the School of Medicine at the
University of Missouri-Columbia has carried out the analysis of
clinical trials of interactive computerized patient education. A
systematic review of randomized clinical trials was conducted to
evaluate the acceptability and usefulness of computerized patient
education interventions. The Columbia Registry, MEDLINE, Health,
BIOSIS, and CINAHL bibliographic databases were searched. All studies,
except one on the treatment of alcoholism, reported positive results
for interactive educational intervention. Computerized educational
interventions can lead to improved health status in several major
areas of care, and appear not to be a substitute for, but a valuable
supplement to face-to-face time with physicians. (
Krishna el al. 1997).
The studies from the Health Administration Program, Cleveland State
University, at Ohio, on computer services for patients suggest that
computer services have little impact on patients' health status but a
significant impact on the use of these services. Some computer
services (eg, as reminders) increase client visits and other services
(eg, voice bulletin board) reduce clinic visits (
Alemi and Stephens 1996a).
About the electronic self-help and support groups,
Alemi et
al. (1996b) examined the impact of a voice bulletin board. A
quasi-experimental design with matched control group and observations
before and after intervention were carried out. The subjects, 53
pregnant women who abused drugs, participated in the voice bulletin
board. Clients in the control group were asked to participate in
biweekly face-to-face meetings. The study concluded that voice
bulletin boards may be an effective method of providing support to
mothers who have a history of drug use. The utilization of these
services may lead to lower costs without worsening patients'
health. Members of the experimental group reported significantly lower
rates of visiting outpatient clinics than members of the control
group.
A randomized trial of a telecommunications network for pregnant women
who use cocaine, was also conducted. Almost all patients used the
computer services to some extent, but there seems to be a threshold
after which the use of services had a more positive impact.
(Alemi et
al. 1996c). Also this group analyzed the impact of home health
education by studying the impact of a computer service called
Community Health Rap (Alemi et al. 1996d).
Among the pregnant women who abuse drugs, they compared the
differences between those who used the service and those who did not
with the following result: almost half (45%) of poor, undereducated
subjects who lived in inner urban areas used the computer service. The
data suggests that expansion of information services to households
will not leave the poor and the undereducated population groups
'behind'. They will use computer services, though such services may
not have an impact on their health status or cost of care.
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Final Remarks
So far UniNet makes use of text-based communication since the
bandwidth available for most users does not allow a live communication
through voice or videoconference. Occasionally some voice-assisted
utilities have been used by people with disabilities to avoid typing.
Nonetheless we believe that the final results do not differ much with
the ones that would be reached by other more sophisticated means such
as audioconference. We are also aware that any improvement in this
direction will undoubtedly translate into a better service in health
promotion in general and to patients in particular. According to
Mechanic (1998),
training in communication skills; creative uses of
the Internet and videotape technologies; improved 'customer service'
programs; critical pathways for patients; and special educational aids
promise to be useful, but they require careful development and
evaluation.
The Internet has become a part of many people's daily environment and
has the potential to provide information and support for men and women
affected by HIV. Although there are a large number of Internet sites
related to HIV, only a few are designed for women. Future research
might look into how Internet sites related to HIV are perceived by the
women who use them, and how these sites might be improved to meet
their needs. Brettle (1997),
Mallory (1997) and others provide a
personal selection of some initial sites including HIV/AIDS sites
together with brief descriptions of their contents in the areas of
general medicine, infectious diseases and travel-related medicine.
The Internet is rapidly expanding as an environment for electronic
communication and resource sharing. This relatively new type of
service on the Internet provides access to a wealth of information
resources through a simple point-and-click interface. Available
resources of interest to physicians in the World Wide Web include
bibliographical and statistical databases, literature reviews,
discussion groups, press releases, newsletters, drug information,
self-assessment questionnaires, multimedia textbooks, clinical
decision aids, educational software, and much more. Physicians working
at home can gain access through a personal computer linked by a modem
to a telephone line, just by subscribing to an Internet service
provider (Klemenz and McSherry 1997).
In the case of UniNet, a wide selection of on-line bibliographical
resources in several fields are offered and addressed to specialists,
patients and caregivers. They can be found at the address
http://bio.hgy.es/recursos/recmed/. This
formidable task has been made possible by the unselfish and altruistic
work of several volunteers who have invested many man-hours into its
development.
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