The key to the process of implementing McMaster’s Refining Directions is ensuring that any performance measurements reflect the Mission and Vision of the University, and that the goals and objectives identified across and within selected areas support those of the institution as a whole. Indeed, the University’s Refining Directions document stresses evaluation as an important success factor: “measurement and evaluation are necessary for effective planning and enable us to determine how we are doing with respect to our goals”.

In addition to key performance indicators set forth by government (Graduation, Employment, OSAP rates), McMaster has begun efforts to identify performance indicators that best measure progress toward specified goals. Currently, Refining Directions involves several critical planning groups to develop plans for specific key areas, determine desired outcomes, and develop measures to assess performance against those plans. As such plans for performance measurement are developed, related performance indicators will be posted at this site.