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Frequently Asked Questions (FAQs)

 

The asking of questions is a fundamental part of any University’s culture. The Mosaic team welcomes your questions. Fair questions make the project stronger and ensure clarity of understanding and purpose. The project team has complied some of the more common questions and provided answers.

The following pages address many frequently asked questions:

What is Mosaic?

Mosaic is McMaster’s project to modernize its business and administrative processes and replace its current business systems with an enterprise resource planning (ERP) system, PeopleSoft. Mosaic will replace the current systems used for student administration, finance, research administration, human resources, and business intelligence. Replacing all of these systems in one multi-year project provides a rare opportunity to update the University’s business processes. The new system will be launched in stages over the next two years.

What is PeopleSoft?

PeopleSoft is the enterprise resource planning (ERP) system software that McMaster is implementing as part of Mosaic.

Is Mosaic/PeopleSoft training available?

The Mosaic team is committed to providing everyone with the training they need to perform their current job using the new PeopleSoft system.  See the Mosaic Training section for further information.